Help Desk
as a service
Your own personal tier 3 engineers – or as we like to call them Our Hammers – fully integrated into your team.
at your fingers
At AuditSolv, we understand that IT departments are the bedrock of any organization. We also understand that in today’s climate, it is incredibly difficult to flesh out a team that has all the technical requirements, knowledge, and skills for a growing and complex IT infrastructure. That’s where we come in.
With our Help Desk as a Service (HDaaS) programs, we provide a suite of tier 3 engineers who have really cut their teeth in this industry. We call these heavy hitters our Hammers and they are your experts for any of your Help Desk needs 8am – 5pm, every single day of the week. Whether you need End User Device Management, Ticketing or SLA Development/Alignment, our Hammers become your personal resource to help you get s*** done.
Fully Customized Programs
Remote Monitoring
Ticketing
End User Device Management
8am – 5pm Live Agents
SLA Alignment
Moves, Adds, Changes
Hammers only
SLA Development
Onsite + Remote
Tier 2 / Tier 3 Experience
Make a Change
an entire IT department at your side for a consistent, monthly fee.
AuditSolv provides a uniquely tailored solution designed specifically for your needs. We work with your ISP, your business software, your phone system and more providers to deliver the best of breed solutions to everyday problems. Teamwork is essential to success, let AuditSolv’s Concierge IT Services quarterback the technology relationships for you and gain the best results.
fully customized it Programs
audItsolv
Contact us
866.991.4782
Locations
St. Louis, MO (HQ)
Dallas, TX
Jacksonville, FL
N. Sioux City, SD