Help Desk

as a service

Your own personal tier 3 engineers – or as we like to call them Our Hammers – fully integrated into your team.

at your fingers

At AuditSolv, we understand that IT departments are the bedrock of any organization. We also understand that in today’s climate, it is incredibly difficult to flesh out a team that has all the technical requirements, knowledge, and skills for a growing and complex IT infrastructure. That’s where we come in.

With our Help Desk as a Service (HDaaS) programs, we provide a suite of tier 3 engineers who have really cut their teeth in this industry. We call these heavy hitters our Hammers and they are your experts for any of your Help Desk needs 8am – 5pm, every single day of the week. Whether you need End User Device Management, Ticketing or SLA Development/Alignment, our Hammers become your personal resource to help you get s*** done.

Fully Customized Programs

Remote Monitoring

Ticketing

End User Device Management

8am – 5pm Live Agents

SLA Alignment

Moves, Adds, Changes

Hammers only 

SLA Development

Onsite + Remote

Tier 2 / Tier 3 Experience

Make a Change

an entire IT department at your side for a consistent, monthly fee.

AuditSolv provides a uniquely tailored solution designed specifically for your needs. We work with your ISP, your business software, your phone system and more providers to deliver the best of breed solutions to everyday problems. Teamwork is essential to success, let AuditSolv’s Concierge IT Services quarterback the technology relationships for you and gain the best results.

fully customized it Programs

audItsolv

4 + 2 =

Contact us

866.991.4782

Locations

St. Louis, MO (HQ)

Dallas, TX

Jacksonville, FL

N. Sioux City, SD