as a service
We believe that service and support is personal.
SO, WE PROVIDE YOU WITH A dedicated team – or Support Squad – of incredibly seasoned and experienced senior support engineers, perfectly assembled to YOUR REQUIREMENTS AND CULTURE.
Service Offering Overview
managed services for Data Network
Now more than ever, the flow of data is mission critical to any commercial enterprise. As the emphasis on data has only increased in the past decade, so too has the technology that supports the Data Network. Gone are the days of simple switching infrastructures and access point installs on a single office.
With our Data Network as a Service (DNaaS) programs, we provide comprehensive services to ensure that your data network technical infrastructure (routers, switches, wireless access points, firewalls, load balancers) are expertly supported and maintained.
It’s About Proactive Management & Oversight
You and your team will know your dedicated Support Squad senior engineers on a first name basis. More importantly, you will experience an entirely different realm of support, as our mission is to proactively oversee and resolve each issue at first contact…no hierarchy, no transfers to other agents, just really smart, highly experienced Data Network Engineers on the front line.
Superior Data Network Engineers…Hammers
We call these heavy-hitters our Hammers and they are your experts for Data Network support 8am – 5pm, every single day of the week. Whether you need Infrastructure Monitoring, Support and Management, Ticketing or SLA Development/Alignment, our Hammers become your personal resource to get s*** done.
for Data Network
FOCUSED ON SERVICE
MANAGED SERVICES PURPOSE-BUILT FOR EXCEPTIONAL EXPERIENCES
and uncommon sense
2 ways to engage
At AuditSolv, we understand that IT departments are the bedrock of any organization. We also understand that in today’s climate, it is incredibly difficult to flesh out a team that has all the technical requirements, knowledge, and skills for a growing and complex IT infrastructure. That’s where we come in.
With our Help Desk as a Service (HDaaS) programs, we provide comprehensive services to ensure that your users and their devices (desktops, laptops, tablets) are expertly supported.
We have found that many of our prospective Clients have previously invested heavily in technical infrastructure that supports the way they do business and already has some level of integration with their overall technology strategy. In these cases, it just makes good business sense to avoid the disruptions caused by a technology rip-and-replace. With AuditSolv, your organization will continue to receive value from your previous technology investment and established standard operating procedures, integrations and communication protocols.
We also have Clients who look to their Managed Service Provider for their pre-defined and pre-packaged technical infrastructure, tools and standard operating procedures. For these Clients, AuditSolv provides a non-intrusive, fully vetted, turn-key service delivery suite.
fully customized it Programs
St. Louis, MO (HQ)
N. Sioux City, SD