our company

Our business model is drastically different from the average service provider. We’ve completely flipped the script. Traditionally, solution providers engage with a variety of tier 1 – or relatively inexperienced engineers – for help desk tasks, some tier 2 engineers, and for the advanced projects, they engage their super-experienced tier 3 engineers. We have flipped that model on its head. Each one of our clients get their very own tier 3 engineer – or we like to call them, their very own hammer – that serves as their resident expert.

As an organization we are vendor agnostic. We will never try to sell you products or use vendors to increase our margins. We are solely focused on YOUR success. That being said, on our time, our engineers are always researching emerging technologies and tools that can add value to your organization. It is our job to proactively manage your IT infrastructure, so you can focus on what you do best.

Coming from a consultative and assessment focused background, we understand that every company has different needs. We get that at its core, each business is really about its people and applications; not just desktops, servers, firewalls, and switches. That’s why we get to know your business so that we can truly design our solution exactly the way you want it.